FreeByte is a unique service offered by Max IT Barcaldine, a local IT business that provides a range of solutions for businesses and home users. FreeByte is all about helping the community and making technology work for people.

What is FreeByte?

FreeByte is a free level 1 support service that you can access by calling or emailing us. Level 1 support means that we can help you with basic issues such as setting up your email, installing software, troubleshooting your internet connection, or updating your antivirus. We can also give you advice on how to use your devices more efficiently and securely.

Why do we offer FreeByte?

We offer FreeByte because we believe that everyone deserves to have access to reliable and friendly IT support. We know that technology can be frustrating and confusing sometimes, and we want to help you overcome any challenges you may face. We also want to share our knowledge and expertise with you, so that you can learn new skills and become more confident with technology.

How does FreeByte work?

FreeByte is a free level 1 support service that you can access by visiting our shop in Barcaldine. Level 1 support means that we can help you with basic issues such as setting up your email, installing software, troubleshooting your internet connection, or updating your antivirus. We can also give you advice on how to use your devices more efficiently and securely.

To use FreeByte, you just need to bring your device to our shop and tell us what problem you have or what you want to learn. We will then assign you to one of our technicians, who will guide you through the steps to solve your issue or answer your questions. We will try to resolve your issue as quickly and effectively as possible, but if we can’t, we will refer you to our paid services or other options.